Privacy Policy

1. Introduction

Hytale Hosting ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our game server hosting services and visit our website.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, username, and password
• Payment Information: Billing address and payment method details (processed securely by our payment providers)
• Server Data: Game server configurations, files, and settings you upload
• Communication Data: Support tickets, emails, and chat messages
• Technical Data: IP addresses, browser type, device information, and access logs

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our hosting services
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud
• Send promotional communications (with your consent)

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, hosting infrastructure providers, and support tools
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, firewalls, and secure data centers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR/CCPA)

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@hytalehosting.ai

7. Cookies

We use cookies to remember your login status and preferences. We may also use cookies for analytics and to track affiliate referrals. You can control cookies through your browser settings, though disabling them may affect site functionality.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. Server data is retained for 30 days after service termination unless otherwise requested.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: